Multiple attempts have been made to retrieve the device, however the complaint device has not been returned, therefore is unavailable for a physical evaluation.We cannot discern a root cause for the reported failure mode, however the device is approximately nine years old and a possible root cause could be fair wear and tear.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Should the complaint device ever be received back in the future, this file will be reopened at that time and an evaluation will be performed and documented.
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