Model Number 802095 |
Device Problem
Out-Of-Box Failure (2311)
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Patient Problem
No Patient Involvement (2645)
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Event Date 09/03/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Per the field service representative (fsr), this was a pretested preventive maintenance (pm) which was already assigned to medical facility.The fsr pulled a new power manager board from van stock and installed.This power manager board worked to specification.The repair and testing were completed.The suspect part will be returned to the manufacturer for further evaluation.
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Event Description
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Upon receipt of the device, the field service representative (fsr) reported that after a full boot, all of the numbers on the ¿battery status registers¿ screen were erratic and constantly changing.The fsr performed a shutdown and reboot, and the results were still the same.This is considered an "out of box" failure.There was no patient involvement.
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Manufacturer Narrative
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Evaluation is in progress, but not yet concluded.
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Manufacturer Narrative
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The reported complaint was confirmed by the field service representative (fsr).The power manager was found to meet all specifications during laboratory evaluation, no abnormal function was noted.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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