The following repair and service diagnostic codes were identified based on a service request.Damaged cable (not cut), replaced cable, tier 2 shaver repair.The following was observed: the cable was damaged and a tier 2 saver repair was performed to replace the cable.This does confirm the alleged failure mode of over heating.Probable root cause: 1.Material/design error, 2.Manufacturing/assembly error, (missing lubrication/grease), 3.Clogged suction path.Use error.The product was returned for investigation and the reported failure mode was confirmed.The failure mode will be monitored for future reoccurrence.
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