Catalog Number V200-59 |
Device Problem
Device Markings/Labelling Problem (2911)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Patient Involvement (2645)
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Event Date 10/05/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The customer supplied one photograph.The photograph of the addipak vials is out of focus, the investigator cannot discern any issue related to mixed product codes in the box.A sample will be required for complaint investigation.A dimensional and functional inspection of the product involved in the complaint could not be conducted since the product was not returned.The device history record review showed no issues that may have contributed to any quality issues reported.All process parameters were within specification.All in-process qa inspections shows two non-conformances that have no bearing on the quality issue reported.Non-conforming material was sorted for a defect, re-inspected, and found to be acceptable per internal specification.No sample available from the customer to investigate.Complaint not confirmed.Root cause unknown.Teleflex will continue to monitor feedback from the customers on issues related to mixed product codes in the box on water bottle products.
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Event Description
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The customer alleges that there is an inaccurate content of fluid in the vial.No patient injury or harm reported.
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Manufacturer Narrative
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(b)(4).A review of the manufacturing event log shows no issues that may have contributed to any quality issues reported.All process parameters were within specification.All in-process qa inspections show two non-conformances that may have a bearing on the quality issue reported.Non-conforming material was sorted for a defect, re-inspected, and found to be acceptable per internal specification.The customer provided a defective sample of the product involved in the complaint.The sample contained vials that were less than the stated 5.0 ml volume.Based on the visual exam, the reported complaint was confirmed.Further investigation and corrective action to be taken per (b)(4).
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Event Description
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The customer alleges that there is an inaccurate content of fluid in the vial.No patient injury or harm reported.
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Search Alerts/Recalls
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