The customer reported low functional residual capacity (frc) while performing pulmonary function analysis on a patient using the vmax encore 22 instrument.Incorrect test results were generated and released to the physician; however, there was no patient impact associated with the event.The customer indicated the unit did not washout at an expected length of time and displayed spikes.Further system troubleshooting was performed, however a clear cause could not be confirmed.The customer received a new unit, and it is currently in full operation.No further issues were noted by the customer.
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An evaluation of the returned vmax encore unit was performed.Visual examination of the vmax module revealed no anomalies and/or physical damage.The vmax module was powered up and allowed to warm up for 30 minutes.After the warm-up, diagnostic display all functioned normally.The technician performed multiple gas calibrations and all calibrations passed without any issue.The technician noticed that during functional residual capacity (frc) test, the demand valve free flowed excessively, causing a leak during the test.The technician replaced the demand valve and retested frc which passed within specification.The technician also replaced the co2 analyzer and power supply as precautionary measures.It was noted that the co2 analyzer and power supply had no serial or lot number for traceability.The technician could not duplicate the ¿o2 blowing out of the back of the module¿ issue, noting possible external factors.The reported issue was duplicated.In conclusion, the likely cause of the event is attributed to the demand valve.However, a definitive root cause is unknown with the available information.Carefusion continues to track and trend any incident related to this issue.
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