The customer reported incomplete washout reaching and remaining at approximately 2% with and without balloons while performing pulmonary function analysis on a patient utilizing the vmax encore 22 instrument.Incorrect test results were generated and released to the physician.The customer then informed the physician of the incorrect results.The customer stated there was no patient impact associated with this event.Further system troubleshooting, with technical support, resulted in a replacement of the oxygen (o2) sensor but washout remained below 4%.The customer received a replacement unit and resumed pulmonary function analysis.No further issues were noted by the customer.
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Additional manufacturing narrative: factory analysis of the returned module was performed.The module was connected to a vmax test station (vm-3) and allowed the unit to warm up for 30 minutes.The laboratory then performed acceptance test procedure (atp): lung volume test yielded at 4.11b and functional residual capacity (frc) did not wash out; percentage (%) did not go below 4% and frc data spiked on the graph.The laboratory isolated the error to the oxygen (o2) sensor and carbon dioxide (co2) analyzer.In addition, it was noted the demand valve was slightly stiff.Power supply voltage was <15.00, remained at 14.71.The demand valve, power supply, o2 sensor, and co2 analyzer were replaced.Performance testing was performed, and the unit conformed to service specifications.In conclusion, the likely cause of the event is attributed to system software.However, a definitive root cause is unknown.Carefusion continues to track and trend any incident related to this issue.
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