Integra has completed their internal investigation on 11/10/2015.The investigation included: methods: evaluation of actual device, review of device history records, review of complaints history.Results: the customer complaint incident was duplicated and confirmed.Dhr was reviewed for cam02 monitor serial number (b)(4).Date of manufacture: 2014 ¿ jun.No non-conformance report was raised during the manufacturing process for this monitor.The dhr review verified all the functionality tests were carried out accordingly and all results of the tests were recorded as within specification prior to the cam02 monitor been released.Rate of occurrence: (b)(4).The cam02 user guide was reviewed to ensure adequate instructions are provided to the user indicating the cam02 monitor cannot be immersed in water, no fluids directly on the monitor.Chapter 3; setting up system for clinical use.Adequate instructions are provided to advise the user per appropriate storage of the monitor and mounting of the monitor during use.Clear instructions are provided to advise the user the monitor to ensure fluid/liquid ingress is not advised.Chapter 7; cleaning and sterilizing the system.Clear instructions are provided to the user indicating the monitor cannot be immersed in fluid or have fluid directly sprayed on the housing.Conclusion: the root cause evaluation identified fluid damage on the sensor board, power board and embedded board which resulted in the monitor failing to boot up as reported.
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