A customer reported in (b)(6) that their thinprep 5000 processor etched a wrong vial id onto a slide which was processed sometime in (b)(6).The error was caught by the customer at the time and they reprocessed the sample with no issues.Hologic's field service engineer (fse) researched data logs but was unable to confirm the error.Hologic's fse scanned barcodes of more recent samples but was unable to reproduce the error.This is considered a reportable event since the thinprep 5000 processor did not perform as intended.
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