The technician swapped the bed and found at the hill-rom service center the bed was smoking around the power cord and electrical box caught fire due to unknown reasons.Per the hill-rom user manual, warning: if an electrical or mechanical problem occurs, the call for service light illuminates on the control panel, and an alarm sounds for the first 10 minutes.If this occurs, contact the hill-rom help line at 800-638-2546 immediately.A search of the hill-rom maintenance records did not show hill-rom performed any preventative maintenance on this bed.It is unknown if the facility performs preventative maintenance on their beds.The technician replaced the electrical box to resolve the issue.Based on this information, no further action is required.
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