It was initially reported that the preloaded system (pcb00) would not insert properly.In follow-up, it was reported that the haptic was sticking to optic while inserting.Reportedly, there was patient contact, but no change of procedure, no delay, or adverse effects to the patient.The lens was not implanted/partially implanted.
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Device evaluation: the intraocular lens was returned to the manufacturer for evaluation.There was viscoelastic residue on the cartridge consistent with the device handling.The push rod did not slide through the cartridge as expected, the lens adhered to the walls, and thus no lens delivery was possible.Reported haptic stuck to optic was not verified.The manufacturing record and related documents show that the production order was manufactured according to specifications.There are no related non-conformity reports found in the manufacturing record review for this complaint.A review of the global quality management system did identify any field actions.The directions for use (dfu) was reviewed which adequately provides instructions and precautions for the proper use and handling of the intraocular lenses.Based on the investigation results, reported complaint was not confirmed.All pertinent information available to abbott medical optics has been submitted.
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