It was reported that during generator replacement the heartbeat detection did not work after trying several threshold and sensitivity levels.The patient was on rapid cycling settings prior and the surgeon requested that the settings be placed exactly as they were before.The surgeon opted not to further troubleshoot the heartbeat detection issue since the settings desired would not allow the heartbeat detection to be activated.There were no other issues identified with the vns system.Troubleshooting was performed at the patient's follow-up visit.The normal mode, magnet mode, and autostim output currents were programmed off and the duty cycle was programmed to rapid cycling.Diagnostic testing was performed with results within normal limits.Each heartbeat detection settings was attempted; however, was unable to obtain a heart rate.Further troubleshooting was performed by verifying that the wand was held still over the generator site for the duration of testing.The wand battery was sufficient, and there was no difficulty interrogating, programming, or performing diagnostics on the device.The tablet was plugged into the wall outlet during the verify heartbeat detection process because the tablet was not fully charged prior to the appointment.Interrogations were not performed between each detection attempt.No additional relevant information has been received to date.
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