Model Number HS0100071 |
Device Problems
Incorrect, Inadequate or Imprecise Result or Readings (1535); Incorrect Or Inadequate Test Results (2456); Low Test Results (2458)
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Patient Problems
No Consequences Or Impact To Patient (2199); Complaint, Ill-Defined (2331)
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Event Date 10/12/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation is pending.
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Event Description
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The event occurred in (b)(6).On (b)(6) 2015, the caller/end user alleged a variance between inratio inr results, alternate point of care (poc) inr results and the laboratory inr result.Additionally the caller/end user reported that he had been sick the week prior to the call.Results are as follows: (b)(6).Therapeutic range: 2.5 - 3.5.The caller/end user reported that he did not make any warfarin dosage changes during the above time frame nor did he adjust his diet.There was no reported adverse patient sequela.There was no additional information provided.(note: this mdr filing is due to the device being the same or similar as a device available in the united states.).
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Manufacturer Narrative
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Investigation/conclusion: it is indicated that the product is not returning for evaluation.Since the product associated with the complaint was not returned, a review of in-house testing for lot # 360634 was performed.The retain strip testing results met both accuracy and repeatability criteria.The product performed as expected and no product deficiencies were observed.The manufacturing records for the lot were reviewed and the lot met release specifications.A root cause could not be determined from the information provided by the customer.Based on the information available, there is no indication of a product deficiency and no corrective action is required.
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Search Alerts/Recalls
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