On (b)(6) 2015, the customer reported that they had an issue on (b)(6) 2015, where they were unable to log-in to the philips xper workstation during customer network outage.Because they could not log in they were unable to monitor the patient with our equipment.Basic monitoring was available using alternate equipment.Customer choose to discontinue the case and the patient was transported to another facility.It was later reported the patient passed a few days later.The investigation is currently on-going.
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