On 11/12/2015 integra investigation completed, method: failure analysis, device history evaluation.Results: failure analysis - a clamp was returned in used condition, not showing any unusual markings.The returned clamp is showing wear, a damaged serrated tip, ratchet misaligned, bent tips and a broken tip.During the visual analysis of the instrument it is noticed that the tips are bent as if it was used in a twisting motion.The serrated tips are nicked and the ratchet is misaligned.It is also noticed that the left tip is broken.The damages to the instrument are usually the result of improper usage.Device history evaluation - dhr review was completed with all history available.Nonconforming product report / nonconforming material report history: there is no applicable nonconforming product report/nonconforming material report history.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: there is no applicable engineering change order/manufacturing change order history.Corrective action preventive action history: none.Health hazard evaluation history: none.Conclusion: the complaint report has been confirmed; the root cause has not been identified as a workmanship or material deficiency.
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