Livanova (b)(4) manufactures the s5 roller pump.The incident occurred in (b)(6).This medwatch report is being filed on behalf of livanova (b)(4).The service request and regular service documents for the reported issue were cancelled in sap due to user error and no additional information was provided.A review of the dhr did not identify any manufacturing deviations or nonconformities.If additional information is received, it will be evaluated for reportability as required.The result of the investigation does not provide any evidence to determine a root cause for the reported event.Livanova has determined that a capa is not required, as there was no patient harm reported.Livanova will continue to monitor this issue for trends.
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