Biomed reported a problem with the console he had just installed himself, that during a procedure it would take a couple pictures (images) and then need to be restarted.Field service engineer (fse) went on site and found a problem with the biomed's setup on the console.When a console is replaced it has to be configured correctly.The configuration in the console can be set for a hut plus system with filmer, a hut es system or a hut dr.In this case the biomed did not select hut dr when he replaced the console and this caused the reported problem.Fse corrected the setup, calibrated the touchscreen and verified proper operation per manuals (b)(4).There was no defect of malfunction of equipment.The installation instruction for the generator console (p6 of instructions (b)(4) 2012) alert the installer to this issue.
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