No product was returned and because a serial number was not provided, a manufacturing review could not be performed.Based on the report, this event was determined to be user error.The abacus user guide directs users to thoroughly review all order data.Serious harm or death may occur if an adequate review isn't completed.The (b)(4) software changes an order to complete only after an authorized user completely finishes and approves an order.A thorough review of all data on each tab in the order entry process will minimize the risk of medication error.This event is logged under (b)(4).
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