It was reported that the vns patient's device was unable to verify heartbeat detection during an office visit on (b)(6) 2015.Using heartbeat sensitivity level three, the device briefly displayed heartbeat for a few seconds but then showed bpm - ?????.The patient's device was tested and showed normal device function.The device was programmed to heartbeat sensitivity level two but the device continued to showed bpm - ?????.The tablet device was not plugged into the power outlet, the wand battery had been changed, and the device output currents were disabled.Review of manufacturing records confirmed that the generator passed all functional tests prior to distribution.Review of the available programming and diagnostic history confirmed normal diagnostic results during the office visit on (b)(6) 2015.(b)(4).Review of the decoder data indicated that the device was sensing heartbeat.No further relevant information regarding the event has been received to date.
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