Weight: (b)(6).The device was not returned for an evaluation.However, the customer was able to provide copies of the blackbox data, which provided details about the compounding process and event(s) for the orders.A review of the blackbox data showed the ingredient na acetate was physically switched out and replaced with k acetate, and there was no indication the compounder contributed to this event.Based on the customer report, the cause of this event was determined to be user error.Additionally, a manufacturing review was performed and found no nonconformances in relation to the manufacturing of this device.To avoid configuration confusion, the exactamix operator manual instructs the user to work from left to right in the sequence of the port numbers: by touching the ingredient button on the screen and checking the port number is correct; then attach the inlet to the port; spike and hang the container and label the inlet with the numbered bar code label.This event is logged under complaint file number-(b)(4).
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The customer called to report that two vials of k acetate were discovered hung on the exactamix compounder, instead of one vial of na acetate and k acetate.One tpn bag was compounded with this configuration and infused to a patient.There was no report of patient injury, adverse event or medical intervention needed.No additional information is available at this time.
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