Catalog Number 07K70-25 |
Device Problem
Incorrect Measurement (1383)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.This report is being filed on an international product, list number 07k70, that has a similar product distributed in the us, list number 06c06.(b)(4).
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Event Description
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The customer reports that a male patient sample generated an initial architect total psa assay result of 2.36 ng/ml.The sample retested at 4.28 and 4.08 ng/ml.No suspect results were reported from the lab with no patient impact.
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Manufacturer Narrative
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No returns were available from the customer site for this evaluation.A review of complaint tracking and trending metrics was performed and identified no adverse trends in conjunction with the complaint issue currently under evaluation.Accuracy testing was performed using in-house retained reagent of lot 54704lf00.All specifications were met, demonstrating the acceptable performance of this lot of the architect total psa reagent.The architect total psa assay package insert contains information to address the current customer issue.Based on the available information from the customer site and from the results of this evaluation, there is no evidence to reasonably suggest a product malfunction occurred.Replacing the sample probe resolved the customer's concern.The issue was addressed through standard troubleshooting procedures.
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Search Alerts/Recalls
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