The event was reported by a costumer from usa: "the prongs that plug into the wall socket on one of their sapphire devices just fell off.There was no burning or smoke.Event date was not given.Delay in therapy: unknown.Need for medical intervention: unknown." additional information was received on oct.19th, 2015: "no patient was harmed.Catalog # 05020-150-0160.3.Lot # 0314.4.The photo is of the removable 2-prong part of the power supply (there is no damage to the rest) as you can see the prongs have wiggled themselves out.We've actually lost two of these; we have four power supplies but only two are useable at the moment." after re-evaluated due to the additional information, the event marked as reportable on nov.15th, 2015.
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