Though no medical/surgical intervention was required to preclude a serious injury in this event, there have been previously reported events involving a similar device that resulted in the need for medical/surgical intervention to preclude permanent damage to a body structure or permanent impairment of a body function.Therefore, this event meets the criteria for reportability per 21 cfr part 803.First the returned handpiece was tested by manufacturing personnel.The handpiece did not heat up but it was noted by manufacturing personnel that the handpiece is assembled with non-midwest cartridge.Quality personnel then investigated the handpiece.The maximum temperature of the handpiece while free running was 22.9 c.Per iso 13732-1, this temperature level does not qualify as a burn regardless of the contact period.Poor lubrication of the head cavity most likely caused lodging of the outer race of the set inside of the cap which led to set instability.This frictional contact most likely led to the heating of the cap area and failure of all cut testing.All components looked dry with no sign of lubrication present.
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