The event was reported by a costumer from usa: "2 sapphire power supply has problems.Reported as a complaint and customer already received a replacement.Power supply has no output and wont charge.The other power supply has a broken case.Problem came from the family and maternity center.No reported patient involvement.Advised by a sales representative to report the problem.Patient involvement: no death / serious injury: no.Human harm: no.Delay in therapy: unknown.Need for medical intervention: unknown." additional information was received on (b)(6) 2015: "power supply was not twisted-not sure if it was dropped on the floor.It seem to be glued together, taped it and it still worked, just broken." after re-evaluated before closing, the event marked as reportable on (b)(6) 2015.
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