The system was used for treatment.A review of kit lot d718 was performed.There were no non-conformances related to this complaint.This lot met release requirements.The uvadex lot number was not provided, since uvadex was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint categories damaged parts/components or air leak.No trends were detected.This assessment is based on information available at the time of the investigation.No product was returned by the customer for investigation; therefore, it could not be determined if this specific product met specification.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted through the capa/continuous improvement process.Meddra codes: lt-device malfunction-(b)(4).Kit unique device identifier: (b)(4).Device not returned.
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Customer called and reported a crack in the patient luer connection at patient tubing line.The customer observed, after the patient access was connected, that air comes into the collect line.A hairline crack was identified in the luer connection and the treatment was aborted.No volume had been collected at that time.The customer had already discarded the kit.No product will be returned for review.Patient was in stable condition.
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