Investigation conclusion: customer's observation was not reproduced in-house with retain devices.Retain devices were tested with hcg 25 miu/ml cutoff urine controls and 3 different levels of high hcg urine control (201.8 iu/ml, 203.4 iu/ml and 205.2 iu/ml); all results met qc specification and produced positive results.No false negatives were obtained.Manufacturing batch record review did not uncover any abnormalities.Root cause could not be determined due to insufficient information provided by the customer and without patient specimen in-house analysis.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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Report received of a false negative urine hcg test.Event occurred in (b)(6).Patient's lmp 4 months ago.Reporter claims patient confirmed to be (b)(6) pregnant, however, did not report any confirmation testing results.No reported patient ae.No additional details provided.
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