Device evaluation of monitor sn (b)(4) has been completed.The reported problem (constant ongoing, exposed wires) was confirmed.As received, the monitor failed incoming testing.Upon evaluation, the belt receptacle was pulled from the monitor case, damaging the internal pulse wire.The cause of the constant ongoing and exposed wires is the damaged receptacle and wires.The root cause of the damaged receptacle and wire is excessive force placed on the monitor receptacle while an electrode belt was attached.No adverse event resulted from the damaged receptacle.
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