Patient weight: (b)(6).The device was not returned for an evaluation.However, the customer did provide a copy of the label to baxter personnel for review, which provided details about the order.Baxter personnel did provide assistance to the customer with modifying the label and removing the default 8.33 ml/hr rate.Based on the customer report, there was no indication the abacus software contributed to this event and the cause of this event was determined to be user error.The abacus software guide instructs a pharmacist should confirm each template's formula and calculations in order to assure its consistency with the prescription.This event is logged under complaint file number-(b)(4).
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During a call to technical support for assistance regarding labels and configuration set up, it was reported the physician had ordered 1.9ml/hour, but the nurse had administered a tpn bag, created by using the abacus software, to the patient at the rate of 8.33ml/hour.The patient was infused for 6 hours before the nurse noticed the rate of 8.33ml/hour, instead of the prescribed 1.9ml/hour.There was no report of patient injury, adverse event or medical intervention needed.The customer reported the 8.33 ml/hr rate was the default rate listed on stock bag labels and this rate had not been changed on the 1.9 ml/hr label.No additional information is available at this time.
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