The device was manufactured on 28-mar-2001 and has been in the field for over 14 years.The model was discontinued in august 2007.Based on an evaluation of similar reported failures related to 765dc, the root cause of the failure is most likely attributed to component wear.It is unlikely that the failure is the result of a manufacturing error.The 765dc installation/maintenance manual (g0112-99i) indicates that annual maintenance of the articulated arm is required to ensure proper operation.Additionally, the 765dc user manual (g0112-99u) indicates that a maintenance program must be established and recommends maintenance to be performed annually.This concludes our investigation.
|