The manufacturing history was reviewed and no non-conformances were identified.The warnings and precautions in the ifu state "the tip of the instrument is extremely thin and delicate, care should be taken to avoid applying significant pressure to the tip." the elevator was visually evaluated and a small portion of the tip was found to be fractured.The broken tip fragment was not returned.The elevator shows signs of normal wear from typical extended use.The most likely cause of the complaint was operation of instruments outside of the intended use, resulting in failure.
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