The manufacturer received information that a thermal event occurred in an end user's home, and that a "philips respironics bipap ventilator machine" is alleged to have caused or contributed to the event.There was no patient harm or injury reported.The model number and serial number of the device alleged to have been involved in the reported event have not been confirmed, and these numbers may change on subsequent reports.The manufacturer's investigation is on-going.A follow up report will be filed upon completion of the manufacturer's investigation.
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The manufacturer has made numerous requests for the return of the device and for additional information.To date, no product has been returned, and no further information has been received.The manufacturer is unable to confirm the allegation that a philips respironics device caused or contributed to a thermal event in an end user's home.There is no allegation of patient harm or injury.Based on the information available, the manufacturer concludes no further action is necessary.
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