The devices associated with this report were not returned.Follow up communication for product return was unsuccessful.A complaint database search was conducted on the provided product codes and identified similar reports.The root cause was attributed to user error due to cross threading and or product wear out.The investigation could not verify or identify any product contribution to the reported event with the information provided.Based on the inability to identify root cause, the need for corrective action was not indicated.Depuy considers the investigation closed at this time.Should additional information be received, the information will be reviewed and the investigation will be re-opened as necessary.
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