The system was used for treatment.A batch record review of kit lot d349 was conducted.There were no nonconformances associated with this lot.The lot met release requirements.The uvadex lot number was not provided as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or noncoformances related to the complaint were noted.Trends were reviewed for complaint categories, centrifuge bowl leak/break and alarm #45: red blood cell pump alarm.No trends were detected for these complaint categories.A corrective and preventive action was initiated for complaint category, centrifuge bowl leak/break, and is now closed.Service order, (b)(4), feedback: service was dispatched and the service technician cleaned all fluid from the interior and exterior of both the unit and centrifuge chamber.The service technician removed all the pumps and cleaned them as well as their housings.The service technician then adjusted the pumps.He replaced the o ring, leak sensor, and pressure sensor.He then calibrated the sensors and successfully performed the system checkout procedure.This assessment is based on information available at the time of the investigation.The analysis of the photos is still in progress.A supplemental report will be filed when the analysis is complete.(b)(4).Device not returned to manufacturer.
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The customer called to report a blood leak from the centrifuge bowl during a patient treatment.The customer explained that several alarm #45: red blood cell pump alarms occurred during the treatment.The customer stated that they purged the bowl along with reducing the collect flow rate.However, another alarm #45: red blood cell pump alarm occurred, so they removed the centrifuge bowl from its holder and "shook the bowl upside down." the customer stated that they did verify that the bowl was properly re-installed before resuming the patient treatment.The customer stated that a blood leak occurred at approximately 600ml of whole blood processed.The treatment was aborted and the blood was not returned to the patient.The patient was reported to be in stable condition.Service order, (b)(4), was generated to check this instrument.Photos were submitted for investigation.
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