The system was used for treatment.A batch record review of kit lot c348 was performed.There were no nonconformances associated with this lot.This lot met release requirements.The uvadex lot number was not provided, as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint categories, pressure dome membrane leak and alarm #18: system pressure, and no trends were detected.However, a corrective and preventive action has already been initiated for complaint category, pressure dome membrane leak.Photos have not yet been received from the customer.A supplemental report will be filed when analysis of the photos is complete and feedback from service order, (b)(4), is available.(b)(4).
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Customer called to report that a system pressure dome "popped off" during a treatment immediately during a system pressure alarm.Operator reported the instrument was stopping the bowl as normal during this alarm and she also pressed stop at which point the pressure dome popped and the membrane broke, leaking blood over the pump deck and system pressure sensor.Treatment was at 160 ml whole blood processed and alarm occurred during purging air.Treatment was aborted.Patient was stable and being treated on another instrument.Customer is requesting service for a thorough cleaning and check of the pump deck and system pressure sensor.Service order, (b)(4), was dispatched.
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