This is a follow up to the initial mdr submitted, stating an error message was displayed during a procedure which was later discovered by the customer to be due to the setting on the occlusion being set too high.There was no malfunction of the device, the device functioned as intended.The setting max load limit on the occlusion was met, which caused the error, and once the setting was adjusted the error was resolved.The investigation has been completed and it has been determined that the initial mdr was filed in error.There was no malfunction and the device functioned as intended.This is not reportable.
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