Catalog Number 11001-1 |
Device Problem
Failure to Power Up (1476)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/03/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Unless further information is obtained, this issue is considered closed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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The reporter contacted abbott diabetes care, alleging the meter will not turn on.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no report of death, serious injury, or mistreatment associated with this event.
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Manufacturer Narrative
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The reported meter was returned and investigated with retained test strips.The meter was visually inspected and no physical damage was observed.A blank screen was not observed.The complaint is not confirmed.
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Manufacturer Narrative
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Additional result: the reported meter was returned and investigated with retained test strips.The meter was visually inspected and contamination on the battery compartment was observed.The meter's memory could not be downloaded.A blank screen was not observed.The complaint is not confirmed.
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Search Alerts/Recalls
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