Catalog Number ASKU |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 12/10/2015 |
Event Type
malfunction
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Manufacturer Narrative
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The event occurred in (b)(6).
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Event Description
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The customer reported that on the same patient a result of 3.8 inr and then a result of 2.8 inr was obtained using the coaguchek xs (serial number (b)(4)).Separate punctures on different fingers were used to obtain these results.There are no further details provided regarding the patient or any medication changes based on the results.The customer also reported getting an error 6 message on multiple patients on the same device.The customer also noted that they believe this strip batch works fine in other meters.There was no adverse event.The suspect product was requested to be returned and the replacement product was sent.The relevant retention test strips (lot 205400-10) were tested in comparison with the current master lot coaguchek xs pt test strip (lot 230 734 80).No error messages occurred and the retention samples were inconspicuous.The retention material performed as specified.
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Manufacturer Narrative
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The customer returned one vial of test strip lot 205400-13 (vial no.(b)(4)) containing 10 test strips.On inspection the test strips and vial showed no defects.The returned test strips were measured with the returned meter in comparison with relevant retention test strips (lot 205400-10) and the current master lot coaguchek xs pt test strip (lot 230734-80).The returned customer material and retention material perform as specified.The complaint was not verified.
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Search Alerts/Recalls
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