Integra has completed their internal investigation on 10 may 2016.The investigation included: methods: evaluation of actual device, review of device history records, review of complaint history, results: evaluation of device: the reported complaint was not confirmed - no issues observed.Unit cleaned per protocol 1907.With respect to the returned unit it has passed all specific functional testing requirements, except for the lock having rotational movement, this would not have caused a slippage; when unit is properly positioned and put under pressure unit would not have slipped.The plunger stud will not function properly from the roll pin is coming out of the base, this would not have caused slippage and was reported, happened after the surgery the dhr review has been deemed satisfactory.Device history record reviewed for this product id lot code 099 show no abnormalities related to the reported failure.This device passed all required inspection points with no associated mrr¿s, variances or rework.No trend has been identified.Conclusion: in summary we are unable to confirm or duplicate the end users experience.The returned unit passed all functional testing requirements, however general maintenance is required as this device was manufactured in 2009 with no prior service history.
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