It was reported to covidien on (b)(6) 2016 that a customer had an issue with a dialysis catheter.The customer of the palindrome h 23 cm on (b)(6) 2016 without complications.The catheter was sutured.Before connecting to dialysis on this day, the nurse discovered a leakage, and discovered a hole on one of the silicone extenders situated midway on the extension line.The patient had to go through a change of the catheter with no other complications.
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The device history record (dhr) was reviewed and no deviations related to this condition were found.There are no non conformance reports (ncr)¿s related to the reported issue and lot.The product sample was returned for investigation; it consisted of one part of the extension tube with a length of 3 cm approximately.A visual inspection was performed and no imperfections were found on the tubing.Functional testing was conducted and the product extension did not present any imperfections.Based on the complaint description the condition was not identified prior the insertion and the device functioned as intended for the first hours.Additionally, manufacturing performs a 100% visual inspection on catheter extensions and a 100% high pressure (leak) test.The product specification was reviewed in order to identify the possible root causes for the leaking.The most probable root cause could occur during use caused due to the use of sharp objects, repeated clamping or other similar damage as described in the instructions for use.Should the sample be returned in the future, this complaint will be re-opened for further investigation.It must be noted that in-process controls such as personnel training, incoming quality acceptance testing for raw material, in process visual inspection and visual acceptance sampling are in place to prevent nonconforming product from leaving the manufacturing operations.Manufacturing performs a 100% leak test and a 100% visual inspection during production, which would identify this issue in the catheter assembly.This complaint will be used for tracking and trending purposes.
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