Model Number 242CS/INTL_ENG/SPN/IEC/PLUGG |
Device Problems
Loss of Power (1475); Device Operational Issue (2914)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 12/15/2015 |
Event Type
malfunction
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Manufacturer Narrative
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The device evaluation is not yet complete.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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Welch allyn customer in (b)(6) reported that their propaq cs device would shut down during use without warning.There was no death or injury associated with this complaint.The customer did not provide any patient information.This report was filed in our complaint handling system as complaint (b)(4).
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Manufacturer Narrative
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Welch allyn product service and welch allyn engineering could not duplicate the customer allegation of an unexpected shutdown.The unit passed all testing and the original battery that was sent back with the unit had sufficient capacity to operate with alarms and alerts functioning normally.The device functioned as intended.The device has been returned to the customer.No further investigation will be conducted.
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Search Alerts/Recalls
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