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Lot Number UNKOWN |
Device Problem
Leak/Splash (1354)
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Patient Problem
Complaint, Ill-Defined (2331)
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Event Date 12/18/2015 |
Event Type
malfunction
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Manufacturer Narrative
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The system was used for treatment.No kit lot number was provided; therefore, batch record review could not be conducted.The uvadex lot number was not provided.However, a review of all uvadex lots manufactured since january 2013 was performed.No noncoformances related to the complaint were noted.Trends were reviewed for complaint category, centrifuge bowl leak/break.No trend was detected for this complaint category.A corrective and preventive action was already initiated for complaint category centrifuge bowl leak/break.This assessment is based on information available at the time of the investigation.No product was returned by the customer for investigation; therefore, it could not be determined if this specific product met specification.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted through the capa/continuous improvement process.(b)(4).
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Event Description
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Email received on 21-dec-2015, identified as case# (b)(4), stating that a physician reported an apparent centrifuge bowl leak/break.However, the information could not be verified at that time.On 21-dec-2015: clinical service representative attempted to contact the reporter to gather additional information.No contact was made with the reporter.On 22-dec-2015: the reporter called clinical services back and explained that since this was a double blinded survey there was no further information available for the customer, patient or event.And, no additional information would be able to be obtained.
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Search Alerts/Recalls
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