Root cause of the complaint could not be established.No independent medical record or completed manufacturer medical questionnaire were provided to bio-medical research ltd as part of the investigation into the complaint.On review of the complaint, the senior clinical scientist (bio-medical research ltd.) advised that the user may have an underlying hernia or weakness with the abdominal wall prior to use.The device was tested and found to be operating within specification, however, the device usage history showed that no sessions had been performed using this device.Note: date of event is best estimate based on information received by bio-medical research ltd.
|