(b)(4).Manufacturing site evaluation: samples received: 1 open pouch.Analysis and results: there are two possible batches affected: 115256 or 115343.(b)(4) units of the batch 115256 and (b)(4) units of the batch 115363 were manufactured and distributed.There are no units in stock of any of them one open sample was received with the needle detached from the thread and the thread is unused.Without any closed sample an analysis cannot be carried out to make a decision.Reviewed the batch manufacturing record, this product had a normal process and the results during the process fulfills the oem requirements.Final conclusion: complaint is not justified.In spite of receiving a defective sample, without a closed samples a suitable analysis cannot be performed.Note of this incidence will be made, and if any closed sample is received in the future, the case will be re-opened and analysed.Actions on product: based on the conclusion derived from investigation, it is not required to take an action on distributed product.Corrective/preventive actions: according to the internal procedures, there is no need to establish corrective or preventive actions.This complaint is recorded for trending analysis to assess if actions are needed in the future.
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