The customer did not supply patient demographics such as date of birth or weight.(b)(6).A beckman coulter (bec) field service engineer (fse) was not dispatched to the customer's site.No hardware errors, flags or other assay issues were reported in conjunction with this event.There is no evidence that the access free t4 reagent was returned for evaluation.Two samples were sent to the beckman coulter complaint handling unit.The patient samples were analyzed on the access 2 immunoassay system serial number (b)(4), and recovered with access free t4 results below the analytical sensitivity of the assay.These results confirmed the results obtained by the customer.Interference testing, using a mix of different blockers, was performed on one of the sample.The blockers used in the interference testing consist of pool 1 (polymak 33, hbr-1) and pool 2 (goat, mouse, rabbit and bovine iggs) which are composed of animal derived antibodies.The sample recovered similarly and below the assay reference range when tested with the pool 1 of blockers.The result of the interference testing using pool 2 of animal derived antibodies significantly reduced the signal response and therefore increased the access free t4 result.Per the access free t4 instructions for use (ifu) limitations of procedure: "for assays employing antibodies, the possibility exists for interference by heterophile antibodies in the patient sample.Patients who have been regularly exposed to animals or have received immunotherapy or diagnostic procedures utilizing immunoglobulins or immunoglobulin fragments may produce antibodies, e.G.Hama, that interfere with immunoassays.Additionally, other heterophile antibodies such as human anti-goat antibodies may be present in patient samples." in conclusion, the investigation demonstrated that heterophile interference, which is listed in the access free t4 limitations of procedure, is the cause of the false low free t4 results.
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The customer reported obtaining reproducible low free thyroxine (access free t4) result for one (1) patient involving the laboratory's unicel dxi 800 immunoassay systems (serial number (b)(4)).The customer could not provide information on which of the three analyzers were in use for this event.Four (4) different sample from this same patient gave free thyroxine (access free t4) results below the assay's normal reference range.The reproducible low access free t4 results were released from the laboratory.The patient was treated based upon the access free t4 results.The patient has been treated with thyroxin and has received additional testing such as a thyroid ultrasound.No hardware errors, flags or other assay issues were reported in conjunction with this event.The patient's sample was collected in a serum tube and was centrifuged at 3,000g (g-force) for ten (10) minutes at room temperature.No issues with sample integrity were reported by the customer.
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