Catalog Number 0580-1-373 |
Device Problems
Product Quality Problem (1506); Out-Of-Box Failure (2311); Device Operates Differently Than Expected (2913); Maintenance Does Not Comply To Manufacturers Recommendations (2974)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 01/11/2016 |
Event Type
malfunction
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Manufacturer Narrative
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A supplemental report will be submitted upon completion of the investigation.
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Event Description
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The customer reported that one flange on the spigot protector was facing in the wrong direction and as such the device could not be used.A replacement device was on hand to for the case which was completed successfully without incident.
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Manufacturer Narrative
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An event regarding a damaged spigot protector involving an exeter stem was reported.The event was confirmed.Method & results: device evaluation and results: the complaint spigot is returned with the stem, in the internal blister.The spigot shows one bent lug.The second lug is not bent.Raw material distortion is visible on the two lugs.Marks of pressure are visible on the body of the spigot, under the two lugs.These marks are consistent with use of the stem introducer.Medical records received and evaluation: not performed as medical records were not received for evaluation.Device history review: device history review indicated all devices were manufactured and accepted into final stock with no reported discrepancies complaint history review: a review of the complaint history database shows that there have been no similar events for the reported lot.Conclusions: the investigation concluded that the root cause of this event was due to a manufacturing issue with the spigot supplier to lisi.
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Event Description
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The customer reported that one flange on the spigot protector was facing in the wrong direction and as such the device could not be used.A replacement device was on hand to for the case which was completed successfully without incident.
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Search Alerts/Recalls
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