3/1/2016 integra investigation completed.Method: failure analysis, device history evaluation results: failure analysis.Forceps were returned in used condition, not showing any unusual markings, showing wear, staining, fretting and a broken tip.This type of damage is usually the result from improper processing/usage.Device history evaluation: dhr review was completed with all history available.Nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: there is no applicable eco engineering change order/manufacturing change order history.Corrective action preventive action history: none.Health hazard evaluation history: none.Conclusion: the complaint report has been confirmed; the root cause has not been identified as a workmanship or material deficiency.
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