The lot specific to this event is not known; therefore, lot history and device history record (dhr) reviews are not possible.The customer did not retain a sample for this complaint report; visual inspection or functional testing could not be conducted.The root cause of the customer's complaint could not be established as a sample has not been received; however, complaints of a similar nature referencing aspiration/suction issues have been received and the most likely root cause is an error during the supplier¿s manufacturing process of the blue aspiration luer on the centurion manifold.It has been found that the blue luer on the manifold is not creating a complete seal resulting in air flow.An action has been opened to determine root cause and implement appropriate corrective actions for complaints of this nature.Quality assurance will continue to monitor customer complaints and will take action for any future occurrences as is deemed necessary.The manufacturer internal reference number is: (b)(4).
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The lot specific to this event is not known; therefore, lot history and device history record (dhr) reviews are not possible.The customer did not retain a sample for this complaint report; therefore, visual inspection and functional testing could not be conducted.Though the definitive root cause of this customer's complaint cannot be determined, as a sample was not returned for investigation, complaints of a similar nature referencing aspiration/suction issues have been received and the root cause of the customer's complaint is an error during the supplier's manufacturing process of the blue aspiration luer.It has been determined that some of the blue luers from one of the six supplier cavities (cavity 3) from one supplier lot can allow air to enter the aspiration line and reduce the ability of the sample to reach maximum vacuum.An action has been opened to determine root cause and implement appropriate corrective actions for complaints of this nature.Quality assurance will continue to monitor customer complaints via the complaint review meetings, and will take action for any future occurrences as is deemed necessary.(b)(4).
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