Investigation: using the donor's correct height and the center's configuration, this donor would not have qualified to donate this procedure due to post platelet and length of run.The most he qualified for was a 8.5x10^11 platelet with a single rbc.With the entered information, a9.6 x 10^11 triple platelet product was collected.The customer stated that they will collect a pre-platelet count before he donates again.The end of run summary was given to the customer, along with feedback regarding the incorrect data entry of patient data.A one year review of the device's service history was performed with no issues noted that were related to the reported condition.No further related issues have been reported for this device.Root cause: the root cause for the incorrect height and weight of the donor is a user interface issue.
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During review of run data files (rdfs) for an unrelated customer request, terumo bct found an incident of donor data entry error.In the rdf, it was noted that the height of a donor had been entered incorrectly.Actual donor height: (b)(6) donor height entered: (b)(6) no medical intervention was required for this event and the donor felt well when he left the center.Full patient identifier: (b)(6).
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