Model Number 100071 |
Device Problem
High Test Results (2457)
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Patient Problem
Myocardial Infarction (1969)
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Event Date 02/19/2016 |
Event Type
Injury
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Manufacturer Narrative
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Investigation conclusion: investigation pending.
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Event Description
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Event occurred in (b)(6).Report received of discrepant inratio values.Patient's therapeutic range 2-3.Preferred inr is 2.5 the following information was initially reported.On (b)(6) 2016 inratio inr = 3.0: laboratory inr = 1.9.It was reported patient was hospitalized for a minor heart attack from micro-clots.Date and details of hospitalization have not been provided.Upon further investigation, the following data was obtained.Unspecified date: inratio inr = 3.1 on (b)(6) 2016 inratio inr = 3.0; warfarin decreased from 5 mg to 4 mg.On (b)(6) 2016 inratio inr = 3.1; warfarin decreased from 5 mg to 4 mg (it is unknown when warfarin was increased from 4 mg to 5 mg).On (b)(6) 2016 laboratory inr = 1.4 patient hospitalized.Treatment included aspirin, heparin and warfarin for blood thinning.Hospital details unknown.On (b)(6) 2016 inratio inr = 2.8; laboratory inr = 1.6 warfarin 7 mg.On (b)(6) 2016 inratio inr = 2.8; laboratory inr = 1.7 warfarin 7 mg.Multiple attempts have been made to clarify and to obtain additional information; however, no additional information has been provided.It was reported after (b)(6) 2016 there were no further comparisons.
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Manufacturer Narrative
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Investigation conclusion: the meter associated with the complaint was returned for investigation.Functional and thermistor testing were performed on the returned meter with passing results.The customer's complaint was not confirmed during in-house testing.Retain strips tested on the returned meter met accuracy criteria.A review of the batch records for lot 382043 uncovered a relevant nc.However, this did not affect the final release specifications.There is no indication of a product deficiency and additional corrective actions were not required.Impedance curve analysis was not performed because the customer's reported inr results could not be identified in the meter memory.Although an improper technique was identified in the complaint, a root cause could not be determine from the information provided by the customer.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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Manufacturer Narrative
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Correction: originally listed model # as hs99007g1.Correction: model # 100071.Investigation conclusion update: the meter associated with the complaint was returned for investigation.The customer's complaint was not confirmed during in-house testing.Return and retain strips tested on the returned meter met accuracy criteria.Functional and thermistor testing were performed on the returned meter with passing results.A review of the batch records for lot 382043 uncovered a relevant non-conformance.However, this did not affect the final release specifications.There is no indication of a product deficiency and additional corrective actions were not required.Impedance curve analysis was not performed because the customer's reported inr results could not be identified in the meter memory.Although an improper technique was identified in the complaint, a root cause could not be determine from the information provided by the customer.Based on the information available, there is no indication of a product deficiency.No corrective action is required at this time.
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Search Alerts/Recalls
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