Persona tibial articular surface provisional (ps tasp) shim was received for exam.Visual inspection of the returned ps tasp shim, 12mm, cd identified that only one ball bearing and associated spring were found missing.The ball bearing and spring were not returned for review.Visual inspection also reveals scuff marks on both the proximal and distal surfaces.The swage widths were found to be variable and minimal in some sections.Slight evidence of deformation of the swage in the distal/proximal direction was present.Scuff marks and discoloration were identified on the distal surface and also scuff marks on the proximal surface.Dimensions were found conforming to print specifications where measured.This is a known reported issue has been investigated through corrective actions.This device is used for treatment.A product history search revealed no additional complaints against the related product part and lot combination.It was reported that the ball bearing was found to be missing after cleaning.Corrective actions found that sonic cleaning may be a contributing factor to the ejecting of the ball and spring from the persona tasp shims, and that a user need of the device to be able to withstand ultrasonic cleaning was not identified during development.Zimmer initiated a field action on december 11, 2014.It was noted the field notification contains all tasp shim lots.A design change was made per material change to change the ball height note to require a maximum height.This lot was manufactured prior to the design change; therefore, the root cause is due to a previously addressed design issue.
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