This system was used for treatment.Kit lot d146 was reviewed.There were no non-conformances.This lot met all release requirements.The uvadex lot number was not provided as it was not administered.However, a review of all uvadex lots manufactured since january 2013 was performed.No trends or nonconformances related to the complaint were noted.Trends were reviewed for complaint category centrifuge bowl leak/break or alarm #7: blood leak? (centrifuge chamber).This assessment is based on information available at the time of the investigation.No product was returned by the customer for investigation; therefore, it could not be determined if this specific product met specification.However, the most likely cause for this event is that the customer did not properly spike the anticoagulant and saline bags.The anticoagulant tubing was connected to the saline bag and the saline tubing was connected to the anticoagulant bag.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted through the capa/continuous improvement process.(b)(4).
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